As with any financial services, digital assets are not immune from fraud and scam attempts. At zerohash, we're committed to protecting our users and the broader digital community from illegitimate activity. Recent news involving social engineering attacks is a reminder that vigilance is a daily priority.
Social Engineering Attacks may use an individual’s personal information to gain their trust, and take control of their digital assets. Within this attack, a threat actor may obtain unauthorized sensitive information like a user’s full name, email address, phone number, or redacted social security number. Armed with this personal information, a threat actor can pose as an employee of the virtual currency company and contact a user to convince him/her to transfer virtual currency from wallets hosted by the company’s exchange to wallets controlled by the threat actors.
Tips to Protect Yourself
- REMEMBER: zerohash will never initiate a customer service phone call, request a customer to send funds away from their wallets, or ask for your username/password.
- Educate Yourself: Learn about cryptocurrency and blockchain technology.
- Use Strong Security Practices: Use strong, unique passwords and enable two-factor authentication.
- Choose Reputable Wallets: Store cryptocurrencies in reputable wallets and consider hardware wallets for added security.
- Be Cautious: Verify information from multiple trusted sources and trust your instincts.
For resources and information on zerohash’s efforts to combat cryptocurrency scam attacks, please visit: zerohash Education Page and zerohash Fraud Education Page.