As of May 1, 2024, Zero Hash will not conduct any business activity with any entity or individual located in the following countries and jurisdictions (new listings are noted in parentheticals as “New”):
Afghanistan
Albania (Western Balkans)
Bahamas
Belarus
Bosnia and Herzegovina (Western Balkans)
Burundi
Central African Republic
Democratic Republic of the Congo
Cuba
Ethiopia
Gaza Strip
Germany¶
Guinea-Bissau
Haiti
Iran
Iraq
Italy¶
Japan
Kosovo (Western Balkans)
Lebanon
Libya
Mali
Montenegro (Western Balkans)
Myanmar/Burma
Nicaragua
North Korea
North Macedonia (Western Balkans)
People’s Republic of China (PRC)
PRC Special Autonomous Region (SAR) Hong Kong‡
Russia*
Serbia (Western Balkans)
Somalia
South Sudan
Spain¶
Sudan
Syria
Russian Occupied Regions of Ukraine (Crimea, Luhansk AKA LNR, Donetsk AKA DNR)*
United Kingdom§
Venezuela
West Bank (New)
Yemen
Zimbabwe
¶ As of November 1, 2023, no new customers are permitted from Germany, Spain, or Italy until Zero Hash has obtained the necessary licensing. Existing customers will be permitted to withdraw/sell existing assets. Zero Hash received its license to operate in The Netherlands on March 18, 2024.
‡ As of June 1, 2023, all participant types from Hong Kong are blocked from onboarding and buying/acquiring assets. Existing participants are blocked from buying/acquiring assets but will be allowed to 1) sell/withdraw and 2) update their address if they are no longer located in Hong Kong.
* Russia-Ukraine War policy established March 2022. Restrictions do not apply to territory controlled by the Government of Ukraine as of the time of this update.
§ As of October 8, 2023, no new customers will be permitted from the United Kingdom until Zero Hash has obtained the necessary licensing. Existing customers will be permitted to withdraw/sell existing assets.
***As of May 1, 2024, the West Bank has been added to the list.